Handle customer inquiries via email and chat, giving prompt answers
to customer questions. Provide knowledgeable help to customers and go the extra mile
in providing the correct details to customer queries.Adhere to Service
Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
Design electronic systems, products, software and components for scientific,
military, medical, industrial and commercial applications. Analyze customer needs
to determine the costs, capacity and requirements for creating
an electrical system plan.